{"id":505,"date":"2026-08-26T16:10:47","date_gmt":"2026-08-26T14:10:47","guid":{"rendered":"https:\/\/fbh.jandj-media.de\/privacy-policy\/"},"modified":"2026-08-26T17:22:18","modified_gmt":"2026-08-26T15:22:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fbh.jandj-media.de\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone preset--module--divi-column--default\"><\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone preset--module--divi-column--default\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/fbh.jandj-media.de\/home\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/fbh.jandj-media.de\/wp-content\/uploads\/2026\/08\/Logo_FBH.svg\" title=\"Logo_FBH\" width=\"203\" height=\"114\" srcset=\"https:\/\/fbh.jandj-media.de\/wp-content\/uploads\/2026\/08\/Logo_FBH.svg 203w\" sizes=\"(min-width: 0px) and (max-width: 0px) 0px, (min-width: 1px) 203px, 100vw\" class=\"wp-image-68\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone preset--module--divi-column--default\">\n<div class=\"et_pb_group_0 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough preset--module--divi-group--default\">\n<a class=\"et_pb_icon_0 et_pb_icon et_clickable et_pb_module et_flex_module preset--module--divi-icon--default\" href=\"tel:+491701234567\"><span class=\"et_pb_icon_wrap\"><span class=\"et-pb-icon\">\uf879<\/span><\/span><\/a>\n\n<a class=\"et_pb_icon_1 et_pb_icon et_clickable et_pb_module et_flex_module preset--module--divi-icon--default\" href=\"https:\/\/maps.app.goo.gl\/1QcHePZAo185ccwj6\" target=\"_blank\" rel=\"noopener\"><span class=\"et_pb_icon_wrap\"><span class=\"et-pb-icon\">\ue01d<\/span><\/span><\/a>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/reservation.one.dirs21.de\/hotel-fichtelberghausde\/\" target=\"_blank\" rel=\"noopener\">BOOK &amp; INQUIRE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-column--default\">\n<div class=\"et_pb_group_1 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough preset--module--divi-group--default\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Privacy Policy<\/h2>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p><strong>Controller<\/strong><\/p>\n<p>LGO Fichtelberghaus GmbH<br \/>\n09484 Oberwiesenthal<br \/>\nGermany<\/p>\n<p>Tel.: <a href=\"callto:+49%2037348 123 \u2013 0\">+49 37348 123 \u2013 0<\/a><\/p>\n<p>Email: info@fichtelberghaus.de<br \/>\nManaging Director Constantin Gl\u00e4\u00df<br \/>\nChemnitz Local Court HRB 35342<\/p>\n<p>Tax ID 217\/113\/00985<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ITC - Data Protection Team<\/strong><\/p>\n<p>If you have any data protection-related inquiries (contracts\/data subject requests, etc.), please send an email to: <a href=\"mailto:info@fichtelberghaus.de\">info@fichtelberghaus.de<\/a><br \/>\nOur team will address your concern as quickly as possible.<\/p>\n<p>Please note: If you wish to contact the Data Protection Officer (DPO) explicitly, please send a message to <a href=\"mailto:info@fichtelberghaus.de\">info@fichtelberghaus.de<\/a><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>WHEN DO WE PROCESS WHICH PERSONAL DATA?<\/strong><br \/>\nWe process your personal data in the following cases:<\/p>\n<p>When you visit our website, information is automatically sent to our website's server by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:  <\/p>\n<ul>\n<li>IP address of the requesting computer,<\/li>\n<li>Date and time of access,<\/li>\n<li>Name and URL of the retrieved file,<\/li>\n<li>Website from which access is made (referrer URL),<\/li>\n<li>Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider.<\/li>\n<li>Furthermore, when you visit our website, we use cookies and analysis services. More information on this can be found under the section \"Analysis Tools.\" <\/li>\n<\/ul>\n<p>For any questions, we offer you the opportunity to contact us via a form provided on the website. Providing a valid email address is required so that we know who the inquiry is from and can respond to it. Further information can be provided voluntarily.  <\/p>\n<p>Newsletter registration \u2013 When you register for our newsletter, we collect your email address. The data you provide will be processed. <\/p>\n<p><strong>PURPOSES OF DATA PROCESSING<\/strong><br \/>\nWe use the personal data you actively provide only for the agreed purpose and only to the necessary extent.<\/p>\n<p>The aforementioned data is processed by us for the following purposes:<\/p>\n<ul>\n<li>Ensuring a smooth connection to the website,<\/li>\n<li>Ensuring comfortable use of our website,<\/li>\n<li>Evaluating system security and stability, as well as for other administrative purposes.<\/li>\n<\/ul>\n<p>The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interests arise from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.    <\/p>\n<p>Data processing for the purpose of contacting us is carried out pursuant to Art. 6 para. 1 sentence 1 lit. b) GDPR on the basis of a pre-contractual measure. If a contract is concluded, the data can be included in our customer support system. The data will not be processed for any other purposes.    <\/p>\n<p>If you have expressly consented pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR, we will use your email address to regularly send you our newsletter.  <\/p>\n<p><strong>CATEGORIES OF RECIPIENTS OF PERSONAL DATA<\/strong><br \/>\nYour personal data will not be transferred to third parties for purposes other than those listed below.<\/p>\n<p>GK Software SE, Waldstra\u00dfe 7, 08261 Sch\u00f6neck, was commissioned for the operation of the website. A data processing agreement was concluded for data processing, so that your data may not be processed for purposes other than those listed in this privacy policy. <\/p>\n<p>We only pass on your personal data to third parties if:<\/p>\n<ul>\n<li>You have given your explicit consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR,  <\/li>\n<li>The disclosure is necessary pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR for the assertion, exercise, or defense of legal claims and  <\/li>\n<li>There is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data, in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, as well as  <\/li>\n<li>This is legally permissible and necessary pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you. Data transfer to third countries only takes place if you have given us your consent.   <\/li>\n<\/ul>\n<p><strong>DURATION FOR WHICH PERSONAL DATA IS STORED<\/strong><br \/>\nCookies are stored in your browser as so-called session cookies, so that your browser automatically deletes them after you leave the website. The storage duration in this case results from the technical functionality of the browser you are using. <\/p>\n<p>Personal data transmitted to us in connection with a contact inquiry on our website will only be stored for the duration of the inquiry processing. If a contract is concluded, the data you provide can be regularly stored in our customer support system for 10 years, unless there is another legal obligation that requires us to store it for longer. <\/p>\n<p>Your provided personal data will be stored until revoked.<br \/>\nWe point out that we will delete your data if its storage is inadmissible (especially if the data is incorrect and correction is not possible). Deletion will be replaced by blocking if legal or factual obstacles prevent it (e.g., special retention obligations due to commercial and tax law requirements). <\/p>\n<p><script id=\"CookieDeclaration\" src=\"https:\/\/consent.cookiebot.com\/5a0893ac-9dae-45b9-b702-98f448d90a9f\/cd.js\" type=\"text\/javascript\" async=\"\"><\/script><\/p>\n<p><strong>RIGHT TO OBJECT<\/strong><br \/>\nIf your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons arising from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.<br \/>\nIf you wish to exercise your right of revocation or objection, an email to info@fichtelberghaus.de is sufficient.   <\/p>\n<p><strong>RIGHT TO INFORMATION, RECTIFICATION, ERASURE, RESTRICTION<\/strong><br \/>\nThe data subject has the right to information about the personal data concerned, as well as to rectification or erasure or restriction of processing. Furthermore, they have a right to object to processing. <\/p>\n<p><strong>RIGHT TO DATA PORTABILITY<\/strong><br \/>\nThe data subject has the right to data portability.<\/p>\n<p><strong>RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY<\/strong><br \/>\nYou have the right to lodge a complaint with the supervisory authority.<\/p>\n<p><strong>PROVISION OF PERSONAL DATA<\/strong><br \/>\nThere is no legal obligation for you to provide personal data.<\/p>\n<p><strong>AUTOMATED DECISION-MAKING INCLUDING PROFILING<\/strong><br \/>\nAutomated profiling may occur in certain circumstances with the aim of evaluating personal aspects. We use these profiling measures in the following cases:<br \/>\nDue to legal and regulatory requirements, we are obliged to combat money laundering, terrorist financing, and crimes endangering assets. Data evaluations (including comparison with legally prescribed lists) are also carried out.  <\/p>\n<p><strong>DATA SECURITY<\/strong><br \/>\nDuring your website visit, we use the widespread SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can recognize whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.<br \/>\nFurthermore, we employ suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.    <\/p>\n<p><strong>CURRENCY AND AMENDMENT OF THIS PRIVACY POLICY<\/strong><br \/>\nThis Privacy Policy is currently valid and was last updated in February 2022.<br \/>\nDue to the further development of our website and its offerings or due to changed legal or official requirements, it may become necessary to amend this Privacy Policy. The current Privacy Policy can be accessed and printed by you at any time on the website. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":497,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-505","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/pages\/505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/comments?post=505"}],"version-history":[{"count":1,"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/pages\/505\/revisions"}],"predecessor-version":[{"id":506,"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/pages\/505\/revisions\/506"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/media\/497"}],"wp:attachment":[{"href":"https:\/\/fbh.jandj-media.de\/en\/wp-json\/wp\/v2\/media?parent=505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}